Credit Report
Jiangsu Jiangyang Cable Co., Ltd.
May 2023
1. Foreword
1.1 Preparation Instructions
This report is based on the actual operating conditions of Jiangsu Jiangyang Cable Co., Ltd. and is prepared in an objective and fair manner. The content of the report is true and effective. The report includes the company's quality policy, quality culture, quality management system construction, process quality control, etc. Quality credit reports are published every year to accept social supervision.
Reporting organization scope: Jiangsu Jiangyang Cable Co., Ltd.
Reporting time range: January 1, 2022 to December 30, 2022.
Report release cycle: once a year.
Description of report data: Mainly based on internal corporate statistics, with some industry or third-party information used.
Access to the report: the official website of Jiangsu Jiangyang Cable Co., Ltd. (www.paulinekiernan.com).
1.2 Speech from the General Manager
"Integrity, dedication, collaboration, and innovation" are Jiangyang's entrepreneurial spirit. Jiangyang people strive to implement quality first and a society of honest management. Responsibility, win with quality and win the market.
Resolutely implement the main responsibility of corporate quality, resolutely abide by relevant national quality laws and regulations, establish and improve product quality management and service systems, control product quality and safety risks, and adhere to quality integrity principles and fulfill product quality responsibilities.
Satisfied employees first, then satisfied customers. This is the employee-customer relationship that all companies believe in. Since the company was founded more than 30 years ago, our products have been widely recognized by users, and the market share has grown rapidly every year, which demonstrates the trust and love of the Jiangyang brand from all walks of life. We will redouble our efforts, continue to pursue excellent quality, and provide users with Provide high-quality products and build a century-old reputation!
1.3 Company Profile
1989. The company is located in Yangzhou City, Jiangsu Province, a famous historical and cultural city in China with beautiful scenery and outstanding people. The company is located in the north of the Ring Expressway, connected to the Shanghai-Nanjing Expressway and the Beijing-Shanghai Expressway. It is only more than 20 minutes' drive from Yangzhou Taizhou Airport, and its geographical locations is very advantageous. The company occupies an area of about 360,000 m2, has a standardized factory building of 150,000 m2, and has an annual comprehensive production capacity of 2 million kilometers. The company produces various types of power cables, control cables, computer cables, high temperature resistant cables, flame retardant cables, fire resistant cables, low smoke halogen-free cables, silicone rubber cables, overhead insulated cables, wind energy cables, variable frequency cables, waterproof cables, 35KV and below. Products such as marine cables, optical fiber composite cables, nuclear power plant cables, and wire distribution are widely used in power grids, electric power, petroleum, petrochemicals, metallurgy, building materials, railways, shipbuilding and other industries and departments. The company has self-operated export rights and its products are sold at home and abroad.
After more than 30 years of hard work, the company has grown into a modern group enterprise with large-scale operations, ranking among the top 30 industrial enterprises in Yangzhou City in terms of sales, and among the top 100 science and technology enterprises in Jiangsu Province. A strong enterprise and one of the top 500 enterprises in China's machinery industry. The company adheres to the humanistic management concept, meticulous division of labor, and strict management. The company has been recognized as a "contract-abiding and trustworthy" enterprise in Jiangsu Province, a national "contract-abiding and trustworthy" enterprise and a national key high-tech enterprise. "Jiangyang Brand" products have been recognized as Jiangsu Province Famous Brand Products, and the "Jiangyang" trademark has been recognized as a Jiangsu Province Famous Trademark and a Chinese Well-known Trademark.
The company has passed quality management system certification, environmental management system certification, occupational health and safety management system certification, and measurement management system certification. The company's testing center has passed CNAS laboratory accreditation. The factory qualification rate reaches 100%. The company has strong technical force, with more than 1,200 employees, including 162 professional and technical personnel of various types. The company's technology research and development center has been recognized as the Jiangsu Provincial Enterprise Technology Center and the Jiangsu Provincial Engineering Technology Research Center. It has undertaken more than 30 national and provincial high-tech research and development projects, and has obtained more than 60 national patents.
The company's sales network covers more than 20 provinces, municipalities and autonomous regions across the country, and has successively provided services to State Grid, China Southern Power Grid, Inner Mongolia Electric Power Group, CGN Wind Power, Huaneng, Huadian, Guodian, Datang, China Power Investment Corporation, PetroChina, Sinopec, CNOOC, China Railway Electrification Group Company, China Aluminum Corporation, China Civil Engineering Group Corporation, Sinoma Group, Shenhua Group, Shanghai Electric Group, Sichuan Dongfang Electric Group, Conch Group, Shenzhen Maoye Group and large state-owned backbone enterprises such as Anshan Iron and Steel, Shougang, Shagang, and Chongqing Iron and Steel Co., Ltd. enjoy a high reputation in the market.
For more than 30 years, the company has taken "creating social satisfaction needs and creating a stage for value realization" as its corporate purpose, and "pursuing excellence and transcendence" "Brilliant" is the corporate goal, striving for development, constantly denying ourselves and surpassing ourselves, shaping Jiangyang's unique corporate culture, and gradually forming the corporate spirit of "integrity, dedication, collaboration and innovation".
2. Corporate quality concept
Corporate mission: to create satisfying social needs and create a stage for value realization.
Our mission is to serve the society, provide the society with high-quality wires and cables, provide high-quality and thoughtful services, and make power transmission safer.
Corporate vision: To become a leader in the wire and cable industry with modern management and standardized manufacturing.
Committed to the wire and cable industry, introducing high-end talents, developing core technologies, driven by innovation, and becoming a leader in the wire and cable industry.
Corporate spirit: integrity, dedication, collaboration and innovation.
"Integrity", honesty, sincerity, sincerity; credibility, credibility, confidence, belief. We regard integrity as our spiritual life and the motto of the company's survival and development.
"Dedicated", dedicated, professional, dedicated, devoted; meticulous, dedicated, and dedicated. To do something, you must do it well. You must not be impetuous and must be down-to-earth.
"Cooperation" means working together, working together, negotiating, coordinating, assisting, and collaborating. Only by working together and uniting can we have combat effectiveness.
"Chuangyue", without bold ideas, it is impossible to conceive a beautiful blueprint. Carry out creative work, create a stage, create value, surpass yourself and achieve leaps and bounds.
System management policy: manufacture excellent products to meet customer requirements,
Create a green environment and create a healthy atmosphere.
Manufacturing excellent products to meet customer requirements - demonstrates the company's attitude towards excellence, ensuring stable improvement in product quality, continuous improvement, and meeting customer requirements.
Create a green environment and create a healthy atmosphere - showing that the company strictly abides by various environmental and occupational health and safety laws and regulations, resolutely fulfills social responsibilities, is people-oriented, and ensures Save energy and reduce emissions during the production process, create a green ecological environment, and protect the physical and mental health of employees.
3. Enterprise quality management
3.1 Quality Management Organization
The general manager is the first person responsible for product quality management. The manager representative leads the quality management department and the quality inspection department to be responsible for daily quality management affairs. Other departments actively cooperate with quality management. Work.
3.2 Quality Management System
Quality is the life of an enterprise, and product quality has always been the top priority of the enterprise. The company passed the ISO9001 quality management system as early as 2003, and has successively passed ISO14001 environmental management system, OHSAS18001 occupational health and safety management system, ISO10012 measurement management system and GB/T29490 intellectual property management system and other certifications. In 2017, it passed the audit of the latest GB/T 190001-2016 idt ISO9001:2015 standard, and successfully passed the supervision audit (re-evalsuation or recertification) every year as required.
Under the leadership of the general manager, the company uses the "Quality Manual" as the company's program for implementing quality management, quality planning, quality control, quality assurance and quality improvement. document, and also serves as a referenceCommitment to customers; use "Procedural Documents" as the system standard of company management. Carry out quality management education and training, organize training according to annual training plans on technology, production technology, quality inspection, measurement, production and quality safety, and strengthen the publicity and education of laws and regulations such as the Product Quality Law and the Standardization Law. Internal audits and management audits are organized every year. For problems found in the audits, the company organizes responsible departments to analyze the causes, formulate corrective and preventive measures and implement rectifications to maintain the compliance, effectiveness and continuous improvement of the system.
3.3 Quality and safety risk management
3.3.1 Quality Complaint Management
In order to ensure continuous improvement of product quality and enhance the company's quality service level, the company has formulated the "Production and Service Quality Control Procedures", "Customer Satisfaction Monitoring and Control Procedures", " Quality Information Feedback System, After-sales Service Feedback System, Customer Complaint Management Regulations and other systems have established and improved control procedures for accepting and handling product quality and after-sales service quality complaints. The sales department is responsible for receiving all customer complaints before, during and after sales, and is responsible for implementing customer complaints, complaints and other information. At the same time, we regularly conduct return visits to customers in accordance with the "Return Visit Management Regulations" to analyze potential customer dissatisfaction and implement rectifications to the responsible departments.
The company conducts a questionnaire survey on customer satisfaction at the end of each year and issues a "Customer Satisfaction Survey Form". The survey contents include product quality, delivery time, price, service, etc. In terms of performance, customers evalsuate all aspects of product requirements and expectations, and then conduct data statistics to determine the next step of quality performance optimization and upgrade directions and sales service quality improvement goals; in 2019, customer satisfaction was 92.8 points.
The company's quality and service complaint hotline is as follows:
Complaint hotline: 0514-87756231
3.3.2 Quality risk monitoring
The company has established corporate quality files and product quality comparison verification database, constantly improves and improves quality risk monitoring, regularly summarizes and analyzes phased quality conditions, and takes targeted measures solutions, continuously optimize and improve quality management methods and concerns, carry out quality and safety risk monitoring and analysis and evalsuation, provide systematic guarantee for the production of high-quality, affordable and stable high-quality products, and comprehensively reduce quality and safety risks.
3.3.3 Emergency Management
(1) Emergency plan for major quality accidents
The company has formulated complete inspection systems such as the "Raw Material Inspection System", "Process Inspection Specifications", and "Finished Product Inspection Regulations". We have formulated internal corporate control standards that are higher than national and industry standards, strictly control the quality of raw materials and processes, and achieve effective control before and during the process. Products shipped are strictly inspected in accordance with product standards, and unqualified products will not leave the factory.
We carry out layer-by-level controls around the factors that affect non-conforming products and formulate operating procedures respectively. When a non-conforming product occurs, we immediately stop the machine to identify the cause of the non-conforming product. Only by identifying the cause and making rectifications that meet the requirements can production be resumed.
(2) Reporting and handling of major quality accidents
The company has formulated "Incident Investigation and Control Procedures". After major quality problems occur, they should immediately report to the quality management department and the general manager, and effectively organize relevant personnel to respond to the incident. Carry out careful analysis to find out the reasons, actively take remedial and preventive measures, and conduct accountability and handling to prevent the accident from happening again.
4. Quality and integrity management
Our company refers to GB/T 29467-2012 "Enterprise Quality Integrity Management Implementation Specifications", establishes a quality management system covering quality integrity management requirements, and implements quality integrity management.
4.1 Quality Commitment
As a wire and cable manufacturer, it should ensure that production activities and products meet the requirements of relevant laws and regulations, comply with the requirements of production licenses and CCC compulsory certification, and strictly implement product standards, meet customer requirements, eliminate false propaganda, resolutely resist counterfeiting, defrauding customers and other dishonest and illegal activities, do not infringe on the legitimate rights and interests of other companies, follow the principles of fair, open and just competition, abide by market rules, carry out orderly competition, and build integrity A market environment for business operations and fair competition.
The sales department understands customers' current and future expectations through various channels as a basis for improvement. In accordance with quality, laws and regulations and the requirements of relevant parties, as well as the company's products, market positioning and customer feedback, the top management clarifies the company's customers and customer requirements and expectations, understands the current and future needs of customers, meets customer requirements and Strive to exceed customer expectations.
4.2 Operation Management
The company's technology research and development department is responsible for the planning and design process control of the company's new product projects, and the vice president of production is responsible for the approval of product design output documents. Key requirements for product projects. These requirements mainly come from the analysis of the market, including customer needs and expectations. Applicable relevant standards, specifications, laws and regulations to meet customer requirements.
The Material Supply Department is responsible for evalsuating, selecting and controlling suppliers of major materials; the management representative is responsible for approving the "Qualified Supplier List"; the general manager is responsible for approval Shopping list. Procurement documents include the following information about the materials to be purchased: product quality requirements; product name, quantity, delivery date requirements, supplier certification requirements and other requirements.
Based on the "sales contract and order" from the sales department, the production and manufacturing department formulates the "production schedule plan" and notifies the production workshop to produce in an orderly manner , ensuring that the production process is carried out under control according to the requirements of the quality management system. The production and manufacturing department is responsible for the entire production process, and the workshop implements it; the quality inspection department inspects/inspects product quality.
All production processes in the workshop are strictly organized in accordance with the "Production Process Card" and "Equipment Operating Procedures". Quality inspectors conduct inspections in accordance with the requirements of "Product Standards" and "Product Inspection Procedures". Those that fail the inspection will be implemented according to the "Unqualified Control Procedure", and those that pass the inspection will be approved for storage. The delivery work is performed by the sales department in accordance with the agreement with the customer or the requirements of the signed contract. When customers have no special requirements, relevant laws and regulations will be followed.
4.3 Marketing Management
When the company conducts external sales promotion, publishes and uses advertisements, the content must be true and effective, and shall not deceive or mislead customers; product packaging, labels, and instructions must strictly comply with relevant laws and regulations. requirements, and no false or exaggerated propaganda.
The company regulates the behavior of dealers and agents, and resolutely eliminates merchants who lack awareness of quality and integrity; at the same time, it strengthens the construction of logistics teams and cooperates with logistics service providers. The party signed the "Logistics Quality and Safety Responsibility Letter".
The company's sales department is responsible for the after-sales service of products and services. Through daily customer visits, communication, exchange meetings, satisfaction surveys, etc., it understands and meets customer needs and obtains Customer trust and ultimately customer satisfaction.
5. Basics of quality management
5.1 Standard Management
The company establishes a quality management system in accordance with the requirements of the GB/T 19001 standard, forms documents, implements and maintains it; actively absorbs and quotes international advanced standards, and participates in the preparation of national standards 1 item (GB/T22577-2008).
Strengthen the management of enterprise standards. In terms of standardization management, through careful organization and study of standardization regulations and basic knowledge of standardization management, enterprise standardization runs through the entire production process. Relevant standards and relevant inspection specifications have been formulated for each link such as raw and auxiliary materials, procurement, semi-finished products, and finished product inspection. Currently, it has 23 registered product enterprise standards and more than 80 copies of inspection specifications and internal control technical conditions. As a result, the entire production process from raw and auxiliary materials entering the factory to finished product packaging and leaving the factory is under standardized and standardized management, laying a good foundation for stabilizing product quality and improving corporate management levels.
5.2 Measurement Management
The company passed the GB/T19022 measurement management system certification in 2013, and was upgraded to an AAA-level outstanding certification enterprise in 2017.
The company's measurement work mainly includes monitoring of the measurement management system, control of the measurement process, equipment and management of measurement equipment, and measurement traceability management.
The company formulates an annual "Measuring Equipment Calibration Plan" every year, and sends Class A and B measuring equipment to qualified measurement and calibration institutions for traceability on a regular basis, and conducts traceability for Class C measuring equipment. Self-calibration and regular verification have ensured the effectiveness and accuracy of the measurement equipment. On the basis of accurate measuring equipment and in accordance with the requirements of the measurement management system, the measurement process is monitored to ensure the controllability of the measurement process. Through internal audit and management review, deficiencies in the measurement management system are continuously improved to achieve the success of the measurement work. keep improve.
5.3 Certification Management
The company has currently passed ISO9001 quality management system, ISO14001 environmental management system, OHSAS18001 occupational health management system, GB/T19022 measurement management system, ISO17025 laboratory management system, GB /T29490 intellectual property management system and other certifications.
The company's wire and cable products have passed the production license and CCC compulsory product certification. At the same time, the company has actively applied for relevant voluntary certifications. Currently, it has obtained PCCC electric energy certification, U.S. UL certification, German VDE certification, EU CE, TUV and a series of product certifications.
5.4 Inspection and Testing Management
Quality control is the most important and basic management of quality inspection. Jiangyang has always adhered to the principle of quality first and strictly carried out inspection and testing management to ensure that unqualified raw materials are not stored in the warehouse and unqualified semi-finished products are not circulated., unqualified finished products will not be stored in the warehouse to ensure product quality.
The company strictly follows the ISO17025 laboratory management requirements for daily testing activities and management of testing equipment.
Inspection is divided into raw material inspection, process inspection and final product inspection according to the production process; corresponding inspection procedures have been formulated to ensure that there are laws to follow; inspection personnel All have rich experience in quality inspection. After passing the assessment, they will be employed with a certificate. The general manager will finally approve and authorize the implementation of inspection activities. The testing equipment is equipped to meet all inspection requirements for wires and cables. Annual traceability and periodic verification maintain the stability and reliability of the equipment.
6. Product quality responsibility
6.1 Product Quality Level
The company has 5 domestically advanced dry cross-linking production lines, covering more than 300 sets of main production and auxiliary equipment for the entire range of products, and all processing techniques have been modernized. , the equipment utilization rate reaches 70%, the annual production capacity is 2 million kilometers, and it has two technology research and development platforms, Jiangsu Provincial Enterprise Technology Center and Jiangsu Provincial Wire and Cable Engineering Technology Center, maintaining the advancement of product technology; a Jiangsu Provincial Enterprise Technology Center recognized by CNAS Yang wire and cable testing center ensures the stability of product quality. Taken together, our company's product quality and technical level are among the best in the country.
6.2 Product after-sales responsibility
We build our brand products on the basis of user satisfaction, provide users with comprehensive pre-sales, sales and after-sales services, and establish a good corporate image of the company. image. The construction of the after-sales service team has been strengthened, and more than 20 offices have been established across the country; various rules and regulations have been established and improved, and the collection of internal and external information has been emphasized, and the awareness of service personnel has been improved.
Any unqualified wire and cable products will be returned, and the product will be guaranteed for life under normal use.
6.3 Corporate Social Responsibility
Jiangyang Cable has always been committed to caring for society and building harmonious and long-term public interests. The company implements corporate social responsibility from three aspects: public responsibility, ethical behavior, and public welfare support.
As a social welfare enterprise, it has actively established the "Jiang Yang Love Foundation" to help needy groups in need. The company allocates a large amount of funds every year We have invested in public welfare undertakings and social donations, and have received many public welfare commendations from the government and society. We do our best to spread the concepts of civilization, love and health to every corner. Provide high-quality products, increase employees' economic income, provide jobs, and relieve employment pressure. Adhering to corporate social responsibility and always striving to contribute to the development and progress of society while meeting individual needs is the highest honor and achievement of every individual in society.
6.4 Quality Credit Record
Our company's products have undergone 31 national, provincial and municipal market supervision and spot inspections in the past three years, and all have passed the test.
< /span>Received the "Yangzhou Mayor Quality Award" in 2022;   ;
Won the title of "Yangzhou Advanced Taxpayer Enterprise" in 2022;
won the "First Class Merit Enterprise in Hanjiang District, Yangzhou City" in 2022;
won the title of "Top 100 Enterprises in the Wire and Cable Industry" in 2022;
The company has achieved stable development and has been rated as one of the "Top 100 Industrial Enterprises in Yangzhou" for many consecutive years.
7. Conclusion
Quality management is the life of an enterprise, and credit is the foundation of an enterprise. It is also one of the fundamental factors restricting the development of an enterprise. There is no once and for all quality, only continuous improvement of quality management. system. Occupy the market with excellent product quality, retain customers with good reputation, promote the efficient operation and quality management system, continuously improve and comprehensively strengthen all employees to maintain brand image, create product quality awareness, and "quality is life", " Put the concept of "Credit is the Fundamental" into action, constantly improve work responsibility and management and control, provide customers with high-quality products and services, resolutely fulfill the company's quality responsibility, take quality as the root, integrity as the basis, and strive for quality To achieve efficiency, promote development based on efficiency, truly achieve integrity management and win with quality.
The data information in this report comes from the company's internal operation management and superior supervision departments. It is true and valid. This is the first quality credit report we have released. Because Time is short and the level is limited. There will inevitably be omissions or deficiencies in the report. Please correct me. At the same time, in order to further improve the quality of our credit subject responsibility implementation, please provide us with your valuable comments and suggestions, and we will continue to improve and improve.
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